Key Social Norms Take-aways This study provides empirical evidence that entertainment-education (EE) programs can influence social norms directly through audience exposure, without necessarily relying on behavior change as a mediator. It highlights the importance of “encoded exposure”—a multi-dimensional measure capturing attention, recall, involvement, and frequency of engagement—with findings suggesting that deep and sustained involvement with EE content strengthens positive social norms around key health and gender topics.

Objectives The study aimed to test whether there is a direct, positive relationship between audience exposure to an EE television program and social norms related to health behaviors, independent of behavior change.

Methods Researchers used data from a multiyear evaluation of Kyunki… Jeena Issi Ka Naam Hai, an EE television drama in India. The study analyzed survey responses from 13,656 women across three time points (baseline, midline, endline) in six states. Social norms were measured using descriptive norms (perceived prevalence) and importance (outcome expectations) for key health topics. Encoded exposure was operationalized as a composite of ever watching, character and plot recall, viewer involvement, and dosage (frequency and number of episodes watched). Statistical analysis included ANOVA and ANCOVA.

Intervention Details Kyunki… Jeena Issi Ka Naam Hai was UNICEF India’s flagship EE program under the Facts for Life initiative. Airing three times per week from 2008 to 2011 on national television, it embedded messages about maternal health, child survival, gender equity, and family well-being into its storylines. The program reached an estimated 145 million viewers and was designed with educational objectives woven into the plot and characters from the outset.

Results The study found a significant and positive relationship between higher levels of encoded exposure and more favorable social norms. Women with high encoded exposure scores—those who regularly watched the show, recalled characters and plotlines, and reported emotional investment—scored higher on the composite norms index. No significant difference was observed for low-exposure viewers compared to non-viewers, suggesting that deep engagement, not mere awareness, drives normative shifts.

Conclusions This research challenges the assumption that behavior change must precede social norm change. Instead, it supports a model where sustained and meaningful media engagement can shift norms directly. The findings underscore the value of designing EE interventions that foster strong audience identification and active engagement. As such, this study contributes to refining theory and practice in norm-shifting interventions, especially those aiming to address entrenched health and gender issues at scale.